Refund policy


Each fragrance comes with its sample.

It's not a match ? We'll give you your money back!

Once your order has been delivered to your home, we accept returns for a period of 14 days, provided that the product is unopened and undamaged:

Send us an email to with the reason for the return

  • We will send you the return address by e-mail
  • Prepare your parcel, taking care to protect it
  • Then stick your returns label on your parcel (at your expense)
  • Go to the post office to drop off your parcel

A few conditions:

  • The box of your perfume has not been opened and is in new condition
  • The return must be made from Metropolitan France
  • You received your order less than 14 days ago

You are responsible for the return postage. Unfortunately, it is not possible to exchange a product, so you will have to request a refund and place a new order

The discovery card and gift card are neither exchangeable nor refundable.